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<p class="start">Start in Windows.</p>


<h1>Download and verify the Tails ISO image</h1>

<div class="step-image"><img class="img" height="200" src="../../inc/infography/download-and-verify.png" width="200" /></div>


<p>In this step you will download Tails as an ISO image: a single file containing the whole operating system.
For your security, it is very important to also verify your download. We propose you
two techniques to do this verification automatically.</p>

<div id="download-and-verify" class="chrome-unsupported">
  <div id="extension-version">0.2.9rc1</div>

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    <p>You can download and verify the ISO image via:</p>
    <div class="row download-options">
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        <h2>Browser add-on</h2>
        <p>for Firefox <span class="minver-firefox">38.0.1</span>+ or
           Tor Browser <span class="minver-tor">5</span>+</p>
    <p>A Firefox add-on to download and verify Tails automatically.</p>
        <p>Copy and paste this link in Firefox or Tor Browser:</p>
        <code>https://tails.boum.org/download</code>
        <a class="btn btn-lg btn-primary browser-override" href="?override=firefox">I&#39;m already in Firefox <span class="minver-firefox">38.0.1</span>+ or Tor Browser <span class="minver-tor">5</span>+.</a>
      </div>
      <div class="col-md-6 bittorrent">
        <h2>BitTorrent</h2>


<p>Your BitTorrent client verifies your download automatically based on a
cryptographic checksum in the Torrent file.</p>


        <a class="btn btn-lg btn-primary" href="
https://tails.boum.org/torrents/files/tails-i386-1.8.1.torrent
">Download Torrent file</a>
      </div>
    </div>
  </div>

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    <p>You can download and verify the ISO image via:</p>
    <div class="row download-options">
      <div class="col-md-6 extension">
        <h2>Browser add-on</h2>
        <p>for Firefox <span class="minver-firefox">38.0.1</span>+ or
           Tor Browser <span class="minver-tor">5</span>+</p>
    <p>A Firefox add-on to download and verify Tails automatically.</p>
        <p id="unsupported-firefox">You are running Firefox <span class="current-firefox">1.0</span>.
        Please update to Firefox <span class="minver-firefox">38.0.1</span>, Tor Browser <span class="minver-tor">5</span>, or newer and visit this link:</p>
        <p id="unsupported-other">Copy and paste this link in Firefox or Tor Browser:</p>
        <code>https://tails.boum.org/download</code>
        <a class="btn btn-lg btn-primary browser-override" href="?override=firefox">I&#39;m already in Firefox <span class="minver-firefox">38.0.1</span>+ or Tor Browser <span class="minver-tor">5</span>+.</a>
      </div>
      <div class="col-md-6 bittorrent">
        <h2>BitTorrent</h2>


<p>Your BitTorrent client verifies your download automatically based on a
cryptographic checksum in the Torrent file.</p>


        <a class="btn btn-lg btn-primary" href="
https://tails.boum.org/torrents/files/tails-i386-1.8.1.torrent
">Download Torrent file</a>
      </div>
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  </div>

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      <p>We detected that you are running Firefox or Tor Browser and already have our Firefox add-on installed.</p>
      <a class="btn btn-lg btn-primary clearfix" href="" id="use-button">
        <span class="pull-left" id="use-button-label">Use Firefox add-on</span>
        <div class="pull-right" id="use-button-state">
          <span class="label label-default state already">Already installed</span>
        </div>
      </a>
      <div class="btn btn-lg disabled clearfix" id="use-text">
        <span class="pull-left" id="use-text-label">Use Firefox add-on</span>
        <div class="pull-right" id="use-text-state">
          <span class="label label-success state done">Done</span>
        </div>
      </div>
    </div>
    <div id="update">
      <p>We detected that you are running Firefox of Tor Browser but have an outdated version of our Firefox add-on.</p>
      <a class="btn btn-lg btn-primary clearfix" href="https://maone.net/dev/tails/dave.xpi" id="update-button">
        <span class="pull-left" id="update-button-label">Update Firefox add-on</span>
        <div class="pull-right" id="update-state">
          <span class="label label-default state restartless">No restart</span>
        </div>
      </a>
      <div class="btn btn-lg disabled clearfix" id="update-text">
        <span class="pull-left" id="update-button-label">Update Firefox add-on</span>
        <div class="pull-right" id="update-text-state">
          <span class="label label-success state done">Done</span>
        </div>
      </div>
    </div>
    <div id="install">
      <p>We detected that you are running Firefox or Tor Browser.</p>
      <p>You can download the ISO image via our Firefox add-on. The add-on
      verifies your download <a class="toggle" href="#install-inc-steps-download.inline.extension-verification">automatically</a>.</p>

      <div class="toggleable" id="install-inc-steps-download.inline.extension-verification">

      <a class="toggle" href="#install-inc-steps-download.inline.extension-verification">X</a>
      <p>The verification is based on a cryptographic checksum downloaded from our website.</p>

      </div>

      <a class="btn btn-lg btn-primary clearfix" href="https://maone.net/dev/tails/dave.xpi" id="install-button">
        <span class="pull-left" id="install-button-label">Install Firefox add-on</span>
        <div class="pull-right" id="install-button-state">
          <span class="label label-default state restartless">No restart</span>
        </div>
      </a>
      <div class="btn btn-lg disabled clearfix" id="install-text">
        <span class="pull-left" id="install-text-label">Install Firefox add-on</span>
        <div class="pull-right" id="install-text-state">
          <span class="label label-success state done">Done</span>
        </div>
      </div>
    </div>
    <p id="bittorrent-minor">or <a class="toggle" href="#install-inc-steps-download.inline.bittorrent-verification">Download and verify via BitTorrent</a></p>

    <div class="toggleable" id="install-inc-steps-download.inline.bittorrent-verification">

    <a class="toggle" href="#install-inc-steps-download.inline.bittorrent-verification">X</a>


<p>Your BitTorrent client verifies your download automatically based on a
cryptographic checksum in the Torrent file.</p>


    <p><a href="
https://tails.boum.org/torrents/files/tails-i386-1.8.1.torrent
">Download Torrent file</a></p>

    </div>

  </div>

  <a href="" id="i_have_iso" title="Select an ISO image to verify">I already have an ISO image.</a>

  <div id="download">
    <a class="btn btn-lg btn-primary clearfix iso-url" href="
http://dl.amnesia.boum.org/tails/stable/tails-i386-1.8.1/tails-i386-1.8.1.iso
" id="download-button">
      <span class="pull-left" id="download-button-label">Download Tails <span class="iso-version">
1.8.1
</span> ISO image
        <small id="download-button-size">(<span class="iso-size-MiB">$SIZE</span> MiB)</small>
      </span>
    </a>
    <div class="btn btn-lg clearfix" id="download-text">
  <div class="pull-left clearfix" id="download-text-left">
      <div class="pull-left" id="download-text-label">Download Tails <span class="iso-version">
1.8.1
</span> ISO image
      <small id="download-eta">
        <span class="speed-KBs">$SPEED</span> KB/s &mdash; <span class="downloaded-MiB">$DOWNLOADED</span>/<span class="iso-size-MiB">$SIZE</span> MiB,
        <span data-value="???">
          <span class="eta-mins">???</span>
          <span class="plural">minutes</span>
          <span class="singular">minute</span>
        </span>
        <span data-value="???">
          <span class="eta-secs">???</span>
          <span class="plural">seconds</span>
          <span class="singular">second</span>
        </span>
      </small>
      </div>
      <div class="progress" id="download-progress">
        <div aria-valuemax="100" aria-valuemin="0" aria-valuenow="$PROGRESS" class="progress-bar progress-bar-striped active" role="progressbar" style="width: $PROGRESS">
          <span class="sr-only"><span class="progress-label">$PROGRESS</span> complete</span>
          <span class="progress-label">$PROGRESS</span>
        </div>
      </div>
      <small id="download-path">Downloading to <span class="download-path">$PATH</span></small>
  </div>
  <div class="pull-right" id="download-button-state">
    <a class="btn btn-primary iso-url" href="#" id="download-button-state-retry">Retry</a>
    <span class="btn btn-primary" id="download-button-state-pause">Pause</span>
    <span class="btn btn-primary" id="download-button-state-resume">Resume</span>
    <span class="btn btn-primary label-warning" id="download-button-state-cancel">Cancel</span>
  </div>
      <div class="pull-right" id="download-text-state">
        <span id="download-text-pause">
  Paused</span>
        <span class="label label-success state" id="download-text-done">Done</span>
        <span class="label label-warning state" id="download-text-failed">Failed</span>
      </div>
    </div>
    <div id="download-message">
  <div id="download-message-paused">
  <p>The download has been paused. Click &quot;resume&quot; to go on.</p>
  </div>
  <div id="download-message-failed">
  <p>The download of the ISO image failed! Please check your network connection and try to resume...</p>
  </div>
    </div>
  </div>

  <div id="verify">
    <div class="btn btn-lg clearfix" id="verify-text">
      <div class="pull-left">
        <div id="verify-text-label">Verify ISO image</div>
          <small id="verify-text-calculating">Computing SHA-256 checksum&hellip;</small>
        </div>
      <div class="pull-right" id="verify-text-state">
        <span class="state calculating label label-info" id="verify-text-state-calculating"><span class="verify-progress">$PROGRESS</span></span>
        <span class="state success label label-success" id="verify-text-state-done">Done</span>
        <span class="state failed label label-danger" id="verify-text-state-failed">Failed</span>
      </div>
    </div>
    <div class="bg-success" id="verify-text-success">
      <div class="trophy">
        <p>You downloaded and verified the ISO image successfully!</p>
        <p>You can now continue with the next step and
          <span class="install-clone"><a href="../../clone/index.en.html#next">Open these instructions on another device</a>.</span>
          <span class="debian"><a href="../../debian/usb/index.en.html#next">Install <span class="application">Tails Installer</span></a>.</span>
          <span class="windows"><a href="./index.en.html#next">Install an intermediary Tails</a>.</span>
          <span class="linux"><a href="../../linux/usb/index.en.html#next">Install an intermediary Tails</a>.</span>
          <span class="mac-dvd"><a href="../../mac/dvd/index.en.html#next">Burn a Tails DVD</a>.</span>
          <span class="mac-usb"><a href="../../mac/usb/index.en.html#next">Install an intermediary Tails</a>.</span>
          <span class="mac-clone"><a href="../../mac/clone/index.en.html#next">Open these instructions on another device</a>.</span>
          <span class="dvd"><a href="../../dvd/index.en.html#next">Burn Tails on a DVD</a>.</span>
          <span class="upgrade-clone"><a href="../../../upgrade/clone/index.en.html#next">Open these instructions on another device</a>.</span>
          <span class="upgrade-tails"><a href="../../../upgrade/tails/index.en.html#next">Install an intermediary Tails</a>.</span>
        </p>
        <p class="openpgp">If you are knowledgeable about OpenPGP, you can do additional verification using the <a href="
https://tails.boum.org/torrents/files/tails-i386-1.8.1.iso.sig
">OpenPGP signature</a>.</p>
      </div>
    </div>

    <div class="bg-warning" id="verify-text-failure">
      <p>The verification of the ISO image failed! Please try to download again&hellip;</p>
    </div>
    <div class="bg-danger" id="verify-text-failure-again">
      <p>The verification of the ISO image failed again! Please try to download again from a different place or a different computer&hellip;</p>

    </div>
    <div class="verify-file-path"></div>
    <a class="btn btn-lg btn-link" href="">Download again</a>

  </div>
</div>


<h1>Install an intermediary Tails</h1>

<p>In this step, you will install an intermediary Tails by copying the Tails ISO image on a first USB
stick using
<span class="windows">a program called <span class="application">Universal USB Installer</span>.</span>
<span class="mac">the command line.</span>
<span class="linux">a program called <span class="application">GNOME Disks</span>.</span></p>

<div class="note">

<p>On
this intermediary Tails you won&#39;t benefit from important features like
automatic security upgrades or the possibility to store some of your
documents and configuration in an encrypted storage.</p>

</div>




<div class="caution">

<p>All the data on this USB stick will be lost.</p>

</div>




<div class="step-image"><img class="img" height="200" src="../../inc/infography/plug-first-usb.png" width="200" /></div>


<ol>
<li><p>Plug the first USB stick in the computer.</p></li>
<li><p>Click on the following link to download <span class="application">Universal USB Installer</span>:</p>

<p><a href="https://git-tails.immerda.ch/uui-binary/plain/Universal-USB-Installer.exe">Download Universal USB Installer</a></p></li>
<li><p>At the Windows security warning, confirm that you want to
run the program.</p></li>
<li><p>Read the licence agreement and click <span class="button">I Agree</span>
to continue and start <span class="application">Universal USB Installer</span>.</p>

<p> <img alt="screenshot of Universal USB Installer" class="screenshot" height="393" src="../../inc/screenshots/uui.png" width="503" /></p></li>
<li><p>Select <span class="guilabel">Tails</span> from the drop-down list.</p>

<p><img class="img" height="58" src="../../inc/screenshots/uui_tails.png" width="387" /></p>

<p></p><div class="step-image"><img class="img" height="200" src="../../inc/infography/install-intermediary-tails.png" width="200" /></div></li>
<li><p>Click <span class="button">Browse</span> and choose the ISO image that you downloaded earlier.</p></li>
<li><p>Use the drop-down list to specify the USB stick on which you want to install
the ISO image.</p>

<p> </p><div class="tip">
 <p>If the USB stick does not appear in the drop-down list, make sure
 that it is plugged in correctly and restart
 <span class="application">Universal USB Installer</span>.</p>
 </div></li>
<li><p>Select the <span class="guilabel">Format</span> option.</p>

<p><img class="img" height="58" src="../../inc/screenshots/uui_format.png" width="464" /></p></li>
<li><p>Click <span class="button">Create</span>.</p></li>
<li><p>A warning appears. Click <span class="button">Yes</span> to start the installation.
The installation takes a few minutes.</p></li>
<li><p>After the installation is finished, click <span class="button">Close</span>
to quit <span class="application">Universal USB Installer</span>.</p></li>
</ol>


<div class="state-image"><img class="img" height="200" src="../../inc/infography/intermediary-tails.png" width="200" /></div>




<div class="trophy">

<p>Cool, you now have an intermediary Tails on your first USB stick. You
will soon have to restart your computer on this USB stick.
<span class="windows linux">It can be a bit tricky, so good luck!</span>
<span class="mac">But it might not work on your Mac model, so good luck!</span>
</p>

</div>


<h1>Open these instructions on another device</h1>

<div class="step-image"><img class="img" height="200" src="../../inc/infography/switch-context.png" width="200" /></div>


<p>In the next step, you will shut down the computer. To be able to follow
the rest of the instructions afterwards, we recommend you either:</p>

<ul>
<li> Open this page on your smartphone, tablet, or another computer (recommended).</li>
</ul>


<p>   <img class="install-clone" height="185" src="../../inc/qrcodes/tails_boum_org_install_clone.png" width="185" />
   <img class="windows" height="185" src="../../inc/qrcodes/tails_boum_org_install_win_usb.png" width="185" />
   <img class="mac-usb" height="185" src="../../inc/qrcodes/tails_boum_org_install_mac_usb.png" width="185" />
   <img class="mac-clone" height="185" src="../../inc/qrcodes/tails_boum_org_install_mac_clone.png" width="185" />
   <img class="mac-dvd" height="185" src="../../inc/qrcodes/tails_boum_org_install_mac_dvd.png" width="185" />
   <img class="debian" height="185" src="../../inc/qrcodes/tails_boum_org_install_debian_usb.png" width="185" />
   <img class="expert" height="185" src="../../inc/qrcodes/tails_boum_org_install_expert_usb.png" width="185" />
   <img class="linux" height="185" src="../../inc/qrcodes/tails_boum_org_install_linux_usb.png" width="185" />
   <img class="upgrade-clone" height="185" src="../../inc/qrcodes/tails_boum_org_upgrade_clone.png" width="185" />
   <img class="upgrade-tails" height="185" src="../../inc/qrcodes/tails_boum_org_upgrade_tails.png" width="185" /></p>

<ul>
<li><p> Print the rest of the instructions on paper.</p></li>
<li><p> Take note of the URL of this page to be able to come back later:</p>

<p> <a class="install-clone" href="https://tails.boum.org/install/clone/">https://tails.boum.org/install/clone/</a>
 <a class="windows" href="https://tails.boum.org/install/win/usb/">https://tails.boum.org/install/win/usb/</a>
 <a class="mac-usb" href="https://tails.boum.org/install/mac/usb/">https://tails.boum.org/install/mac/usb/</a>
 <a class="mac-clone" href="https://tails.boum.org/install/mac/clone/">https://tails.boum.org/install/mac/clone/</a>
 <a class="mac-dvd" href="https://tails.boum.org/install/mac/dvd/">https://tails.boum.org/install/mac/dvd/</a>
 <a class="debian" href="https://tails.boum.org/install/debian/usb/">https://tails.boum.org/install/debian/usb/</a>
 <a class="expert" href="https://tails.boum.org/install/expert/usb/">https://tails.boum.org/install/expert/usb/</a>
 <a class="linux" href="https://tails.boum.org/install/linux/usb/">https://tails.boum.org/install/linux/usb/</a>
 <a class="upgrade-clone" href="https://tails.boum.org/upgrade/clone/">https://tails.boum.org/upgrade/clone/</a>
 <a class="upgrade-tails" href="https://tails.boum.org/upgrade/tails/">https://tails.boum.org/upgrade/tails/</a></p></li>
</ul>


<h1 class="windows linux mac-usb upgrade-tails">Restart on the intermediary Tails</h1>


<h1 class="clone">Restart on the other Tails</h1>


<h1 class="dvd">Restart on the Tails DVD</h1>




<div class="step-image">
<img class="install-clone mac-clone" height="200" src="../../inc/infography/plug-source-usb.png" width="200" />
<img class="upgrade-clone" height="200" src="../../inc/infography/plug-other-usb.png" width="200" />
<img class="debian" height="200" src="../../inc/infography/restart-on-tails.png" width="200" />
<img class="clone windows linux mac-usb" height="200" src="../../inc/infography/restart-on-intermediary-tails.png" width="200" />
<img class="dvd" height="200" src="../../inc/infography/restart-on-dvd.png" width="200" />
<img class="upgrade-tails" height="200" src="../../inc/infography/restart-on-upgrade-usb.png" width="200" />
</div>




<div class="note clone">

<p>The following instructions assume that the other Tails that you are
<span class="install-clone debian windows linux mac">installing</span>
<span class="upgrade">upgrading</span>
from is on a USB stick. You can also
<span class="install-clone debian windows linux mac">install</span>
<span class="upgrade">upgrade</span>
from a Tails DVD in a similar way.</p>

</div>


<ol>
<li><p></p><p>
  <span class="dvd">Make sure that the DVD is inserted in the computer.</span>
  <span class="usb">Shut down the computer while leaving the <span class="windows linux mac">first</span> USB stick plugged in.</span>
</p>
<p class="dvd clone upgrade-tails">Shut down the computer.</p>
<p class="clone">Plug in the other Tails USB stick that you want to
<span class="install-clone debian windows linux mac">install</span>
<span class="upgrade">upgrade</span>
from.</p>
<p class="upgrade-tails">Unplug your Tails USB stick while leaving the intermediary USB stick plugged in.</p></li>
<li><p>Switch on the computer.</p>

<p></p><p class="mac-dvd">Immediately press-and-hold the
<span class="keycap">Option</span> key (<span class="keycap">Alt</span> key) until a list of possible startup
disks appears.</p>

<p><img class="screenshot mac-dvd" height="405" src="../../mac/option_key.png" width="960" /></p>

<p></p><p class="mac-dvd">Choose the DVD and press
<span class="keycap">Enter</span>. The DVD
might be labelled <span class="guilabel">Windows</span> like in the following screenshot:</p>

<p><img alt="Screen with the logo of an internal hard disk labelled &#39;Macintosh HD&#39; and a DVD labelled &#39;Windows&#39; (selected)" class="screenshot mac-dvd" height="420" src="../../inc/screenshots/mac_startup_dvd.png" width="620" /></p>

<p></p><div class="mac-usb mac-clone">

<p></p><p class="mac">Immediately press-and-hold the
<span class="keycap">Option</span> key (<span class="keycap">Alt</span> key) until a list of possible startup
disks appears.</p>

<p><img class="screenshot mac" height="405" src="../../mac/option_key.png" width="960" /></p>

<p></p><p class="mac">Choose the USB stick and press
<span class="keycap">Enter</span>. The USB stick appears as an external hard
disk and might be labelled <span class="guilabel">EFI Boot</span> or
<span class="guilabel">Windows</span> like in the following screenshot:</p>

<p><img alt="Screen with the logo of an internal hard disk labelled &#39;Macintosh HD&#39; and an external hard disk labelled &#39;Windows&#39; (selected)" class="screenshot mac" height="420" src="../../inc/screenshots/mac_startup_usb.png" width="620" /></p>

<p></p></div></li>
<li><p>If the computer starts on Tails, the <span class="guilabel">Boot Tails</span> menu
appears. Choose <span class="guilabel">Live</span> and press <span class="keycap">Enter</span>.</p>

<p>  <img alt="Black screen with Tails artwork. &#39;Boot menu&#39; with two options &#39;Live&#39; and &#39;Live (failsafe)&#39;." class="screenshot" height="480" src="../../../doc/first_steps/start_tails/tails_boot_menu.png" width="640" /></p>

<p></p><div class="note install-clone debian expert windows linux">
<p>Most computers do not start on Tails by default. If it does you
are lucky. Otherwise, if the computer starts on
<span class="debian expert">Ubuntu,</span>
<span class="windows">Windows,</span>
<span class="linux">Linux,</span>
<span class="install-clone">Windows or Linux,</span>
refer to the
troubleshooting section about <a class="toggle" href="#install-inc-steps-restart-first-time.inline.not-at-all">Tails
not starting at all</a>.</p>
</div>

<p></p><div class="toggleable" id="install-inc-steps-restart-first-time.inline.not-at-all">

<p><span class="hide"><a class="toggle" href="#install-inc-steps-restart-first-time.inline.not-at-all"></a></span></p>

<h2>Tails does not start at all (troubleshooting)</h2>

<p>The following section applies if the <span class="guilabel">Boot Tails</span>
menu does not appear when starting on a USB stick.</p>

<p>It is quite common for computers not to start automatically on a
USB stick with Tails installed. Here are two troubleshooting techniques. You should try them
one after the other.</p>

<h3>Getting to the boot menu</h3>

<p>On most computers, you can press a <em>boot menu key</em> to display a list of
possible devices to start from. The following instructions explain how
to display the boot menu and start on the USB stick. The following
screenshot is an example of such boot menu:</p>

<p><img class="screenshot" height="245" src="../../inc/screenshots/bios_boot_menu.png" width="382" /></p>

<ol>
<li><p>Identify the potential boot menu keys for the computer depending on
the computer manufacturer in the following list:</p>

<p> </p><table>
   <tr><th>Manufacturer</th><th>Key</th></tr>
   <tr><td>Acer</td><td>Esc, F12, F9</td></tr>
   <tr><td>Asus</td><td>Esc, F8</td></tr>
   <tr><td>Compaq</td><td>Esc, F9</td></tr>
   <tr><td>Dell</td><td>F12</td></tr>
   <tr><td>Fujitsu</td><td>F12, Esc</td></tr>
   <tr><td>HP</td><td>Esc, F9</td></tr>
   <tr><td>Lenovo</td><td>F12, Novo, F8, F10</td></tr>
   <tr><td>Samsung</td><td>Esc, F12, F2</td></tr>
   <tr><td>Sony</td><td>F11, Esc, F10</td></tr>
   <tr><td>Toshiba</td><td>F12</td></tr>
   <tr><td>others&hellip;</td><td>F12, Esc</td></tr>
 </table></li>
<li><p>Make sure that the first USB stick is plugged in the computer.</p></li>
<li><p>Shut down the computer.</p></li>
<li><p>Switch on the computer.</p>

<p>Immediately press several times the first potential boot menu key identified in step 1.</p>

<ul>
<li><p>If a boot menu with a list of possible devices to start from
appears, select the first USB stick in the list and press
<span class="keycap">Enter</span>.</p></li>
<li><p>If the computer starts on
<span class="debian">Ubuntu,</span>
<span class="windows">Windows,</span>
<span class="linux">Linux,</span>
repeat steps 2 and 3 for all the potential boot menu keys
identified in step 1.</p></li>
</ul>
</li>
</ol>


<p>If none of the potential boot menu keys identified in step 1 work or if
the USB stick does not appear in the list, then try the second
troubleshooting technique described below.</p>

<h3>Edit the BIOS settings</h3>

<p>You might need to edit the BIOS settings of the computer.</p>

<p></p><div class="tip">
<p>Search for the user guide of the computer on the website of its
manufacturer to learn how to edit the BIOS settings.</p>
</div>

<p>In the BIOS settings, try to apply the following changes one by one and
restart the computer after each change. Some changes might not
apply to certain computer models.</p>

<p></p><div class="caution">
<p>Take note of the changes that you apply to the BIOS settings, to be
able to revert them if they prevent the computer to start on
<span class="debian">Ubuntu.</span>
<span class="windows">Windows.</span>
<span class="linux">Linux.</span></p>
</div>

<ol>
<li><p>Edit the <strong>Boot Order</strong>. Depending on the computer model you might
see an entry for <strong>removable devices</strong> or <strong>USB media</strong>. Move this entry
to the top of the list to force the computer to try to start from
the first USB stick before starting from the internal hard disk.</p></li>
<li><p>Disable <strong>Fast boot</strong>.</p></li>
<li><p>If the computer is configured to start with <strong>legacy BIOS</strong>, try to
configure it to start with <strong>UEFI</strong>. Else, if the computer is configured
to start with <strong>UEFI</strong>, try to configure it to start with <strong>legacy
BIOS</strong>. To do so, try any of the following options if available:</p>

<ul>
<li>Enable <strong>Legacy mode</strong></li>
<li>Disable <strong>Secure boot</strong></li>
<li>Enable <strong>CSM boot</strong></li>
<li>Disable <strong>UEFI</strong></li>
</ul>
</li>
<li><p>Try to upgrade the BIOS to the latest version provided by the manufacturer.</p></li>
</ol>


<p>If none of these options work, please <a href="../../../doc/first_steps/bug_reporting/tails_does_not_start/index.en.html">report the problem to our
support team</a>.</p>

<p></p><div class="bug">
<p>We are sorry but you might not be able to use Tails on this computer.</p>
</div>

<p></p></div>

<p></p><div class="bug mac-usb mac-clone">
<p>If your computer fails to start on the intermediary Tails, you can
try these other two methods:</p>

<p></p><ul>
  <li class="mac-usb"><a href="../../os/index.en.html">Install from another operating system</a></li>
  <li class="mac-usb mac-clone"><a href="../../mac/dvd/index.en.html">Burn a DVD and then install</a></li>
  <li class="mac-clone"><a href="../../mac/usb/index.en.html">Install from the command line</a></li>
</ul>

<p></p><p>If you tried them already but failed as well, then it might
currently be impossible to start Tails on your Mac model.</p>
</div>

<p></p><div class="bug mac-dvd">
<p>If your computer fails to start on the Tails DVD, then it might currently
be impossible to start Tails on your Mac model.</p>
</div></li>
<li><p>After 30&ndash;60 seconds, another screen called <span class="application">Tails Greeter</span> appears.</p>

<p><img class="screenshot" height="480" src="../../../doc/first_steps/startup_options/tails-greeter-welcome-to-tails.png" width="640" /></p>

<p></p><div class="note">
<p>If the computer stops responding or displays error messages before
getting to <span class="application">Tails Greeter</span>, refer to
the troubleshooting section about
<a class="toggle" href="#install-inc-steps-restart-first-time.inline.not-entirely">Tails not starting entirely</a>.</p>
</div>

<p></p><div class="toggleable" id="install-inc-steps-restart-first-time.inline.not-entirely">

<p><span class="hide"><a class="toggle" href="#install-inc-steps-restart-first-time.inline.not-entirely"></a></span></p>

<h2>Tails does not start entirely (troubleshooting)</h2>

<p>The following section applies if the <span class="guilabel">Boot Tails</span> menu appears but not
<span class="application">Tails Greeter</span> when starting Tails.</p>

<ol>
<li><p>Restart the computer on the first USB stick.</p></li>
<li><p>In the <span class="guilabel">Boot Tails</span> menu, choose the <span class="guilabel">failsafe</span>
mode which might work better on some computers.</p></li>
<li><p>If the <span class="guilabel">failsafe</span> mode does not work
better, restart the computer again on the first USB stick.</p></li>
<li><p>In the <span class="guilabel">Boot Tails</span> menu, press
<span class="keycap">TAB</span>. A command line with a list
of boot options appears at the bottom of the screen.</p>

<p> <img class="screenshot" height="480" src="../../../doc/first_steps/startup_options/boot-menu-with-options.png" width="640" /></p></li>
<li><p>Press the <span class="keycap">Backspace</span> key several times to
remove the <span class="code">quiet</span> option from the command line.</p></li>
<li><p>Type <code>debug nosplash</code> to add these options to the command line.</p></li>
<li><p>To start Tails, press <span class="keycap">Enter</span>.</p></li>
<li><p>Hopefully, error messages now appear when starting Tails. You can
<a href="../../../support/talk/index.en.html">send them to our support team by email</a>, for example by taking a
picture of the last screen and error messages.</p></li>
<li><p>If the error message is <span class="code">/bin/sh: can&#39;t access tty; job control
turned off</span> followed by <span class="code">(initramfs)</span>, then try removing the
<span class="code">live-media=removable</span> option from the boot command line.</p>

<p>If removing <span class="code">live-media=removable</span> allows you to start Tails, please
report the problem to our <a href="../../../support/talk/index.en.html">support team</a>.
This contributes to improving the <a href="../../../support/known_issues/index.en.html#problematic-usb-sticks">list
of problematic USB sticks</a>.
Then try installing Tails on another USB stick.</p></li>
</ol>


<p></p><div class="caution">
<p>Removing the <span class="code">live-media=removable</span> option
might be dangerous. If an adversary had access to the computer and
installed a malicious Tails on an internal hard disk, the computer
might start on the malicious Tails instead of on the USB stick.</p>
</div>

<p></p></div></li>
<li><p>In <span class="application">Tails Greeter</span>, select your preferred language in the drop-down
list on the bottom left of the screen. Click <span class="button">Login</span>.</p></li>
<li><p>After 15&ndash;30 seconds, the Tails desktop appears.</p>

<p><img class="screenshot" height="768" src="../../inc/screenshots/desktop.png" width="1024" /></p></li>
</ol>


<div class="trophy windows linux mac">

<p class="usb">The most difficult part is over!
Now grab your second USB stick as it is time to install the final Tails on it.</p>

<p class="usb">It is important to install the final Tails as it allows
you to store some of your documents and configuration
and benefit from automatic security upgrades.</p>

<p class="clone dvd">This was a first but important step!
Now grab the <span class="clone">new</span> USB stick on which you want to install Tails.</p>

</div>




<h1 class="debian expert install-clone mac-clone">Install Tails</h1>


<h1 class="windows linux mac-usb">Install the final Tails</h1>


<h1 class="dvd">Install Tails on a USB stick</h1>


<h1 class="upgrade">Upgrade your Tails</h1>




<p class="debian windows linux mac expert">
  In this step, you will install
  <span class="windows linux mac-usb">the final</span>
  Tails on a
  <span class="windows linux mac-usb">second</span>
  <span class="install-clone mac-clone">new</span>
  USB stick using
  <span class="application">Tails Installer</span>.</p>




<p class="upgrade">
  In this step, you will upgrade your Tails from the
  <span class="upgrade-clone">other</span>
  <span class="upgrade-tails">intermediary</span>
  Tails using
  <span class="application">Tails Installer</span><span class="upgrade-tails"> one last time</span>.
</p>




<div class="caution debian windows linux mac">

<p>All the data on this USB stick will be lost.</p>

</div>




<div class="note upgrade">

<p>The persistent storage of your Tails USB stick will be preserved.</p>

<p class="upgrade-clone">The persistent storage of the other Tails will not be copied.</p>

</div>




<div class="step-image">
<img class="debian" height="200" src="../../inc/infography/plug-usb.png" width="200" />
<img class="windows linux mac-usb install-clone mac-clone" height="200" src="../../inc/infography/plug-second-usb.png" width="200" />
<img class="dvd" height="200" src="../../inc/infography/plug-tails-usb.png" width="200" />
<img class="upgrade-clone upgrade-tails" height="200" src="../../inc/infography/plug-upgraded-usb.png" width="200" />
</div>


<ol>
<li><p>Plug
<span class="windows linux mac-usb">the second</span>
<span class="install-clone mac-clone">the new</span>
<span class="upgrade">your Tails</span>
<span class="debian expert dvd">the</span>
USB stick in the computer.</p></li>
<li><p></p><div class="windows linux mac upgrade install-clone"><p>
Choose
<span class="menuchoice">
  <span class="guimenu">Applications</span>&nbsp;&#x25B8;
  <span class="guisubmenu">Tails</span>&nbsp;&#x25B8;
  <span class="guimenuitem">Tails Installer</span>
</span>
to start <span class="application">Tails Installer</span>.
</p></div>

<p></p><div class="debian expert">

<p></p><p>Start <span class="application">Tails Installer</span>.</p>

<p><img class="img" height="48" src="../../inc/icons/tails-installer.png" width="48" /></p>

<p></p></div></li>
<li><p>Click on the
<span class="button windows linux mac install-clone">Install by cloning</span>
<span class="button debian expert">Install</span>
<span class="button upgrade">Upgrade by cloning</span>
button.</p>

<p><img class="screenshot windows linux mac upgrade install-clone" height="385" src="../../inc/screenshots/tails_installer_in_tails.png" width="911" />
<img class="screenshot debian expert" height="390" src="../../inc/screenshots/tails_installer_in_debian.png" width="697" /></p>

<p></p><div class="step-image">
<img class="debian" height="200" src="../../inc/infography/install-tails.png" width="200" />
<img class="windows linux mac-usb clone upgrade-tails" height="200" src="../../inc/infography/clone-intermediary-tails.png" width="200" />
<img class="dvd" height="200" src="../../inc/infography/clone-dvd.png" width="200" />
</div></li>
<li><p></p><p class="debian expert">Click <span class="button">Browse</span>
and choose the ISO image that you downloaded earlier.</p>

<p>Choose
<span class="windows linux mac-usb">the second</span>
<span class="install-clone mac-clone">the new</span>
<span class="debian expert dvd upgrade-clone">your</span>
USB stick in the <span class="guilabel">Target Device</span> drop-down list.</p></li>
<li><p>To start the
<span class="debian expert windows linux mac install-clone">installation,</span>
<span class="upgrade">upgrade,</span>
click on the <span class="button">Install Tails</span> button.</p></li>
<li><p>Read the warning message in the pop-up window. Click
<span class="button">Yes</span> to confirm.</p>

<p>The
<span class="debian expert windows linux mac install-clone">installation</span>
<span class="upgrade">upgrade</span>
takes a few minutes. At the end of the installation, you are asked
for your administration password.</p>

<p></p><div class="bug">
<p>The progress bar usually freezes for some time around 95 percent
while synchronizing data on disk.</p>
</div></li>
<li><p>Close <span class="application">Tails Installer</span>.</p></li>
</ol>


<div class="trophy upgrade">

<p>You are done upgrading Tails. You can now shutdown and restart on your Tails USB stick.</p>

<p>Thank you for staying safe!</p>

</div>




<h1 class="usb">Restart on the final Tails</h1>


<h1 class="clone">Restart on the other Tails</h1>


<h1 class="dvd">Restart on the Tails USB stick</h1>


<ol>
<li><p>Shut down the computer.</p>

<p></p><div class="step-image">
<img class="usb clone" height="200" src="../../inc/infography/restart-on-final-tails.png" width="200" />
<img class="dvd" height="200" src="../../inc/infography/restart-on-tails-usb.png" width="200" />
</div></li>
<li><p></p><p class="usb clone">
  Unplug the
  <span class="usb">first</span>
  <span class="clone">other</span>
  USB stick and leave the
  <span class="usb">second</span>
  <span class="clone">new</span>
  USB stick plugged in.
</p>
<p class="dvd">Eject the DVD and leave the USB stick plugged in.</p></li>
<li><p>Switch on the computer.</p>

<p></p><p class="mac">Immediately press-and-hold the
<span class="keycap">Option</span> key (<span class="keycap">Alt</span> key) until a list of possible startup
disks appears.</p>

<p><img class="screenshot mac" height="405" src="../../mac/option_key.png" width="960" /></p>

<p></p><p class="mac">Choose the USB stick and press
<span class="keycap">Enter</span>. The USB stick appears as an external hard
disk and might be labelled <span class="guilabel">EFI Boot</span> or
<span class="guilabel">Windows</span> like in the following screenshot:</p>

<p><img alt="Screen with the logo of an internal hard disk labelled &#39;Macintosh HD&#39; and an external hard disk labelled &#39;Windows&#39; (selected)" class="screenshot mac" height="420" src="../../inc/screenshots/mac_startup_usb.png" width="620" /></p>

<p></p><div class="note windows linux">
<p>Some computers start successfully on the intermediary Tails but fail
to start on the final Tails. If this is your case, refer to the
troubleshooting section about <a class="toggle" href="#install-inc-steps-restart-second-time.inline.not-at-all">Tails
not starting at all</a>.</p>
</div>

<p></p><div class="toggleable" id="install-inc-steps-restart-second-time.inline.not-at-all">

<p><span class="hide"><a class="toggle" href="#install-inc-steps-restart-second-time.inline.not-at-all"></a></span></p>

<h2>Tails does not start at all (troubleshooting)</h2>

<p>The following section applies if the <span class="guilabel">Boot Tails</span>
menu does not appear when starting on a USB stick.</p>

<p>It is quite common for computers not to start automatically on a
USB stick with Tails installed. Here are two troubleshooting techniques. You should try them
one after the other.</p>

<h3>Getting to the boot menu</h3>

<p>On most computers, you can press a <em>boot menu key</em> to display a list of
possible devices to start from. The following instructions explain how
to display the boot menu and start on the USB stick. The following
screenshot is an example of such boot menu:</p>

<p><img class="screenshot" height="245" src="../../inc/screenshots/bios_boot_menu.png" width="382" /></p>

<ol>
<li><p>Identify the potential boot menu keys for the computer depending on
the computer manufacturer in the following list:</p>

<p> </p><table>
   <tr><th>Manufacturer</th><th>Key</th></tr>
   <tr><td>Acer</td><td>Esc, F12, F9</td></tr>
   <tr><td>Asus</td><td>Esc, F8</td></tr>
   <tr><td>Compaq</td><td>Esc, F9</td></tr>
   <tr><td>Dell</td><td>F12</td></tr>
   <tr><td>Fujitsu</td><td>F12, Esc</td></tr>
   <tr><td>HP</td><td>Esc, F9</td></tr>
   <tr><td>Lenovo</td><td>F12, Novo, F8, F10</td></tr>
   <tr><td>Samsung</td><td>Esc, F12, F2</td></tr>
   <tr><td>Sony</td><td>F11, Esc, F10</td></tr>
   <tr><td>Toshiba</td><td>F12</td></tr>
   <tr><td>others&hellip;</td><td>F12, Esc</td></tr>
 </table></li>
<li><p>Make sure that the first USB stick is plugged in the computer.</p></li>
<li><p>Shut down the computer.</p></li>
<li><p>Switch on the computer.</p>

<p>Immediately press several times the first potential boot menu key identified in step 1.</p>

<ul>
<li><p>If a boot menu with a list of possible devices to start from
appears, select the first USB stick in the list and press
<span class="keycap">Enter</span>.</p></li>
<li><p>If the computer starts on
<span class="debian">Ubuntu,</span>
<span class="windows">Windows,</span>
<span class="linux">Linux,</span>
repeat steps 2 and 3 for all the potential boot menu keys
identified in step 1.</p></li>
</ul>
</li>
</ol>


<p>If none of the potential boot menu keys identified in step 1 work or if
the USB stick does not appear in the list, then try the second
troubleshooting technique described below.</p>

<h3>Edit the BIOS settings</h3>

<p>You might need to edit the BIOS settings of the computer.</p>

<p></p><div class="tip">
<p>Search for the user guide of the computer on the website of its
manufacturer to learn how to edit the BIOS settings.</p>
</div>

<p>In the BIOS settings, try to apply the following changes one by one and
restart the computer after each change. Some changes might not
apply to certain computer models.</p>

<p></p><div class="caution">
<p>Take note of the changes that you apply to the BIOS settings, to be
able to revert them if they prevent the computer to start on
<span class="debian">Ubuntu.</span>
<span class="windows">Windows.</span>
<span class="linux">Linux.</span></p>
</div>

<ol>
<li><p>Edit the <strong>Boot Order</strong>. Depending on the computer model you might
see an entry for <strong>removable devices</strong> or <strong>USB media</strong>. Move this entry
to the top of the list to force the computer to try to start from
the first USB stick before starting from the internal hard disk.</p></li>
<li><p>Disable <strong>Fast boot</strong>.</p></li>
<li><p>If the computer is configured to start with <strong>legacy BIOS</strong>, try to
configure it to start with <strong>UEFI</strong>. Else, if the computer is configured
to start with <strong>UEFI</strong>, try to configure it to start with <strong>legacy
BIOS</strong>. To do so, try any of the following options if available:</p>

<ul>
<li>Enable <strong>Legacy mode</strong></li>
<li>Disable <strong>Secure boot</strong></li>
<li>Enable <strong>CSM boot</strong></li>
<li>Disable <strong>UEFI</strong></li>
</ul>
</li>
<li><p>Try to upgrade the BIOS to the latest version provided by the manufacturer.</p></li>
</ol>


<p>If none of these options work, please <a href="../../../doc/first_steps/bug_reporting/tails_does_not_start/index.en.html">report the problem to our
support team</a>.</p>

<p></p><div class="bug">
<p>We are sorry but you might not be able to use Tails on this computer.</p>
</div>

<p></p></div>

<p></p><div class="bug mac-usb mac-dvd">
<p>If your computer fails to start on the
<span class="usb">final Tails,</span>
<span class="dvd">Tails USB stick,</span>
you can continue using the
<span class="usb">intermediary Tails</span>
<span class="dvd">Tails DVD</span>.
<span class="usb">On this intermediary Tails you cannot benefit from
automatic upgrades or create an encrypted persistent storage.</span></p>

<p></p><p>You should still have a look at our
<span class="mac-usb"><a href="../../mac/usb/index.en.html#recommendations">final recommendations</a>.</span>
<span class="mac-dvd"><a href="../../mac/dvd/index.en.html#recommendations">final recommendations</a>.</span></p>
</div></li>
<li><p>In the <span class="guilabel">Boot Tails</span> menu, choose
<span class="guilabel">Live</span> and press <span class="keycap">Enter</span>.</p></li>
<li><p>After 30&ndash;60 seconds, <span class="application">Tails Greeter</span> appears.</p></li>
<li><p>In <span class="application">Tails Greeter</span>, select your
preferred language in the drop-down list on the bottom left of the screen.
Click <span class="button">Login</span>.</p></li>
<li><p>After 15&ndash;30 seconds, the Tails desktop appears.</p></li>
</ol>


<div class="state-image debian expert dvd"><img class="img" height="200" src="../../inc/infography/tails-usb.png" width="200" /></div>


<div class="state-image windows linux mac-usb"><img class="img" height="200" src="../../inc/infography/final-tails.png" width="200" /></div>


<div class="state-image install-clone mac-clone"><img class="img" height="200" src="../../inc/infography/new-tails.png" width="200" /></div>




<div class="trophy">

<p>Yeah, you are done installing Tails!</p>

<p>If you want to save some of your documents
and configuration in an encrypted storage on the <span class="usb">final</span><span class="clone">new</span> Tails USB stick, follow
our instructions until the end. Otherwise, have a look at our
<span class="install-clone"><a href="../../clone/index.en.html#recommendations">final recommendations</a>.</span>
<span class="expert"><a href="../../expert/usb/index.en.html#recommendations">final recommendations</a>.</span>
<span class="debian"><a href="../../debian/usb/index.en.html#recommendations">final recommendations</a>.</span>
<span class="windows"><a href="./index.en.html#recommendations">final recommendations</a>.</span>
<span class="mac-usb"><a href="../../mac/usb/index.en.html#recommendations">final recommendations</a>.</span>
<span class="mac-clone"><a href="../../mac/clone/index.en.html#recommendations">final recommendations</a>.</span>
<span class="mac-dvd"><a href="../../mac/dvd/index.en.html#recommendations">final recommendations</a>.</span>
<span class="linux"><a href="../../linux/usb/index.en.html#recommendations">final recommendations</a>.</span>
</p>

</div>


<h1>Create an encrypted persistent storage (optional)</h1>

<div class="step-image"><img class="img" height="200" src="../../inc/infography/create-persistence.png" width="200" /></div>


<p>You can optionally create an <em>encrypted persistent storage</em> in the
remaining free space on the
<span class="windows linux mac-usb">final</span>
<span class="clone">new</span>
Tails USB stick to store any of the following:</p>

<ul>
<li>Your personal files and working documents</li>
<li>Some of your settings</li>
<li>Your encryption keys</li>
</ul>


<p>The data in the encrypted persistent storage:</p>

<ul>
<li>Remains available across separate working sessions.</li>
<li>Is encrypted using a passphrase of your choice.</li>
</ul>


<div class="caution">

<p>The encrypted persistent storage is not hidden. An attacker in possession of
the USB stick can know whether it has an encrypted persistent storage. Take into consideration
that you can be forced or tricked to give out its passphrase.</p>

</div>




<div class="caution">

<p>It is possible to
open the encrypted persistent storage from other operating systems, but it might break
your security.
Other operating systems should probably not be trusted to handle
sensitive information or leave no trace.</p>

</div>


<h2>Create the persistent storage</h2>

<ol>
<li><p>Choose
<span class="menuchoice">
  <span class="guimenu">Applications</span>&nbsp;&#x25B8;
  <span class="guisubmenu">Tails</span>&nbsp;&#x25B8;
  <span class="guimenuitem">Configure persistent volume</span></span>.</p></li>
<li><p>Specify a passphrase of your choice in both the
<span class="guilabel">Passphrase</span> and <span class="guilabel">Verify
Passphrase</span> text boxes.</p>

<p> </p><div class="tip">
 <p>We recommend choosing a long passphrase made of five to seven random words.
 <a href="https://theintercept.com/2015/03/26/passphrases-can-memorize-attackers-cant-guess/">Learn more.</a></p>
 </div></li>
<li><p>Click on the <span class="guilabel">Create</span> button.</p></li>
<li><p>Wait for the creation to finish.</p>

<p></p><div class="bug">
<p>If you close the assistant before the creation finishes, you might
not be able to start Tails from this USB stick anymore.</p>
</div></li>
<li><p>The assistant shows a list of the possible persistence features. Each
feature corresponds to a set of files or settings to be saved in the encrypted
persistent storage.</p>

<p>We recommend you to only activate the <span class="guilabel">Personal
Data</span> persistence feature for the time being. You
can activate more features later on according to your needs.</p></li>
<li><p>Click <span class="button">Save</span>.</p>

<p></p><div class="step-image"><img class="img" height="200" src="../../inc/infography/restart-on-tails.png" width="200" /></div></li>
</ol>


<h2>Restart and activate the persistent storage</h2>

<ol>
<li><p>Shut down the computer and restart on the
<span class="windows linux mac-usb">final</span>
<span class="clone">new</span>
Tails USB stick.</p></li>
<li><p>In <span class="application">Tails Greeter</span>:</p>

<p><img class="screenshot" height="480" src="../../inc/screenshots/greeter_with_persistence.png" width="640" /></p>

<ul>
<li>Select your preferred language in the drop-down list on the bottom
left of the screen.</li>
<li>In the <span class="guilabel">Use persistence?</span> section,
choose <span class="guilabel">Yes</span> to activate the encrypted
persistent storage for the current working session.</li>
<li>Enter the passphrase of the persistent volume in the
<span class="guilabel">Passphrase</span> text box.</li>
<li>Click <span class="button">Login</span>.</li>
</ul>
</li>
<li><p>After 15&ndash;30 seconds, the Tails desktop appears.</p></li>
<li><p>You can now save your personal files and working documents in the
<span class="guilabel">Persistent</span> folder. To open the
<span class="guilabel">Persistent</span> folder choose
<span class="menuchoice">
<span class="guimenu">Places</span>&nbsp;&#x25B8;
<span class="guimenuitem">Persistent</span></span>.</p></li>
</ol>


<div class="state-image debian expert"><img class="img" height="200" src="../../inc/infography/tails-usb-with-persistence.png" width="200" /></div>


<div class="state-image windows linux mac-usb clone"><img class="img" height="200" src="../../inc/infography/final-tails-with-persistence.png" width="200" /></div>


<div class="state-image dvd"><img class="img" height="200" src="../../inc/infography/tails-usb-with-persistence.png" width="200" /></div>




<div class="trophy" id="recommendations">

<p>You now have a working Tails, congrats!</p>

<h3>Final recommendations</h3>

<div class="row">

  <div class="col-md-6">

    <img class="img" height="48" src="../../../lib/admon-caution.png" width="48" />

    <p>Tails does not protect you from everything! Have a look at our
    <a href="../../../doc/about/warning/index.en.html">warnings</a>.</p>

  </div>

  <div class="col-md-6">

    <img class="img" height="48" src="../../../lib/help-browser.png" width="48" />

    <p>If you face any problem, use the <span class="guilabel">Report an
    error</span> launcher on the Tails desktop or visit our <a href="../../../support/index.en.html">support
    pages</a>.</p>

  </div>

</div>

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Last edited <span class="date">Wed 23 Dec 2015 04:04:35 PM CET</span>
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